Qualifications Administrator

Office Angels; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Office Angels is seeking a highly organised Qualifications Administrator in South East London to support qualification and certification processes. The role involves data management, customer service, record keeping, and operational support, with a hybrid pattern of 3 office days and 2 home days.

Key responsibilities include CRM data maintenance, documentation processing, inquiries handling, and reporting. Strong admin experience and MS Office proficiency are essential in a collaborative,

Qualifications

• Previous administration experience.
• Experience using CRM or database systems is beneficial.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office packages.
• Positive, proactive, and professional approach.
• Team player with a willingness to learn and develop.

Responsibilities

• Accurately process and maintain records within the CRM system
• Handle data entry and database administration tasks
• Process applications and certification documentation
• Respond to candidate, customer, and training provider enquiries
• Maintain accurate filing and record management systems
• Support the administration of the online test platform
• Assist with reporting and general administrative duties.
• Provide support across the wider team as required.
• Undertake other ad hoc administrative tasks as needed.

Skills

Administration experience

CRM/database experience

Communication skills

Attention to detail

MS Office proficiency

Proactive professional

Team player

Tools

CRM software

Job description

Qualifications Administrator

Location: South East London, Lambeth North
Salary: 27,000
Hours: Full-time, this role will offer a hybrid working pattern of 3 days office based and 2 days home based

The Role

We are looking for a highly organised and detail-oriented Qualifications Administrator to support the smooth running of our clients qualifications and certification processes. This is a varied administrative role involving data management, customer service, record keeping, and general operational support.

Key Responsibilities

• Accurately process and maintain records within the CRM system
• Handle data entry and database administration tasks
• Process applications and certification documentation
• Respond to candidate, customer, and training provider enquiries
• Maintain accurate filing and record management systems
• Support the administration of the online test platform
• Assist with reporting and general administrative duties.
• Provide support across the wider team as required.
• Undertake other ad hoc administrative tasks as needed.

Skills & Experience

• Previous administration experience.
• Experience using CRM or database systems is beneficial
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office packages
• Positive, proactive, and professional approach.

• Team player with a willingness to learn and develop.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.