Qualifications & Records Administrator (Hybrid)

Office Angels; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Office Angels is seeking a highly organised Qualifications Administrator in South East London to support qualification and certification processes. The role involves data management, customer service, record keeping, and operational support, with a hybrid pattern of 3 office days and 2 home days.

Key responsibilities include CRM data maintenance, documentation processing, inquiries handling, and reporting. Strong admin experience and MS Office proficiency are essential in a collaborative,

Qualifications

• Previous administration experience.
• Experience using CRM or database systems is beneficial.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office packages.
• Positive, proactive, and professional approach.
• Team player with a willingness to learn and develop.

Responsibilities

• Accurately process and maintain records within the CRM system
• Handle data entry and database administration tasks
• Process applications and certification documentation
• Respond to candidate, customer, and training provider enquiries
• Maintain accurate filing and record management systems
• Support the administration of the online test platform
• Assist with reporting and general administrative duties.
• Provide support across the wider team as required.
• Undertake other ad hoc administrative tasks as needed.

Skills

Administration experience

CRM/database experience

Communication skills

Attention to detail

MS Office proficiency

Proactive professional

Team player

Tools

CRM software

Job description

Office Angels is seeking a highly organised Qualifications Administrator in South East London to support qualification and certification processes. The role involves data management, customer service, record keeping, and operational support, with a hybrid pattern of 3 office days and 2 home days.

Key responsibilities include CRM data maintenance, documentation processing, inquiries handling, and reporting. Strong admin experience and MS Office proficiency are essential in a collaborative,