QMS Manager - ISO 9001 Excellence (Hybrid | Travel)

Compass Group UK; Birmingham; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Professional development opportunities

Influence quality standards across a\n

Collaborative working environment

Job summary

Compass Group UK is seeking a proactive QMS Manager to lead our Quality Management System nationwide. Hybrid role with national travel. You will drive compliance, streamline processes and foster a culture of continuous improvement across operations.

You will act as the quality expert, manage audits, analyse data and collaborate with stakeholders to embed best practices and enhance client satisfaction.

Qualifications

• Proven experience maintaining or leading a Quality Management System.
• Strong knowledge of ISO 9001 and quality management principles.
• Experience conducting internal audits and supporting external audits.
• Knowledge of corrective action, root cause analysis and continuous improvement methodologies.
• Excellent organisational and stakeholder management skills.

Responsibilities

• Lead the ongoing development and management of the Quality Management System (QMS).
• Ensure compliance with ISO 9001 and other relevant standards and accreditations.
• Plan and deliver internal audit programmes across the business.
• Manage corrective and preventative actions through to successful completion.
• Analyse quality performance data and identify trends, risks and opportunities.
• Support external audits and accreditation assessments.
• Review and maintain policies, procedures and quality documentation.
• Deliver training and guidance to managers and operational teams on quality processes.
• Work closely with operational and senior leadership teams to drive continuous improvement initiatives.
• Produce quality and compliance reports for senior stakeholders.

Skills

Quality management

ISO 9001

Auditing

Stakeholder management

Job description

Compass Group UK is seeking a proactive QMS Manager to lead our Quality Management System nationwide. Hybrid role with national travel. You will drive compliance, streamline processes and foster a culture of continuous improvement across operations.

You will act as the quality expert, manage audits, analyse data and collaborate with stakeholders to embed best practices and enhance client satisfaction.