QA & Internal Audit Coordinator (ISO/IMS)

Forbes Solicitors LLP; Preston; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Health care benefits

Staff discount

Annual events

Job summary

Forbes Solicitors LLP are seeking a Quality Assurance Coordinator & Internal Auditor to join the People & Quality team at our Gordon House office. The role is full time, 36.25 hours per week, Monday to Friday, 9am-5pm, with future hybrid working available.

You will support the quality assurance framework by coordinating QA activities, carrying out internal audits, and providing essential admin to keep records accurate and up to date.

Qualifications

• GCSEs grade 9-4, including English and Maths.
• Previous experience in an administrative role.
• Excellent attention to detail with the ability to review and analyse documentation.
• Ability to prioritise tasks, manage time and coordinate multiple activities.
• Ability to work as part of a team and independently.
• Excellent IT skills using Word, Excel, Outlook and other systems/databases.
• Strong written and verbal communication skills.
• Aligns with the Firm's values.

Responsibilities

• Coordinate quality assurance activities and internal audits.
• Maintain and administer the Integrated Management System (IMS).
• Plan and carry out internal IMS audits with colleagues.
• Provide guidance on ISO standards and promote compliant processes.
• Support risk management and supervisor review processes.
• Provide admin support for QMR meetings and maintain minutes.
• Explore opportunities to use AI and automation to improve efficiency while ensuring quality.

Skills

Attention to detail

Time management

Teamwork

IT skills

Written and verbal communication

Independent working

Education

GCSEs English & Maths

Tools

Word

Excel

Outlook

Job description

Forbes Solicitors LLP are seeking a Quality Assurance Coordinator & Internal Auditor to join the People & Quality team at our Gordon House office. The role is full time, 36.25 hours per week, Monday to Friday, 9am-5pm, with future hybrid working available.

You will support the quality assurance framework by coordinating QA activities, carrying out internal audits, and providing essential admin to keep records accurate and up to date.