QA & Claims Authorisation Specialist — Fast, Fair Payouts

ClaimSorted Inc; United Kingdom; Remote; GBP 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Pension contributions

Stock options

28 days annual leave

Quarterly performance bonus (up to 15%

Accelerated promotion track

Competitive salary

Job summary

ClaimSorted Inc, an AI-native claims solution for insurers and large corporates, is seeking a QA & Authorisation Handler to join the Technical Claims Support Team in the UK. You will review settlements at the authorisation stage and act as the final line of defence before payments are approved.

This role requires strong technical judgement, attention to detail and the ability to challenge assessments. You will analyse data to identify leakage and trends, provide clear feedback, and drive

Qualifications

• 2+ years experience completing claim authorisations within an insurance claims team is essential.
• 2+ years experience across two or more product lines within a claims role (Pet, Travel, Property, Auto, Gadget or similar).
• Strong technical claims knowledge; confidence to review, challenge and decide.
• Excellent attention to detail when reviewing coverage and settlement calculations.
• Strong analytical skills to identify leakage, trends and gaps.
• Able to provide clear, constructive feedback and explain decisions.
• Highly organised with ability to prioritise a varied workload by risk and urgency.
• Adaptable and fast learner across products, wordings and processes.

Responsibilities

• Review claim settlements at authorisation stage across all ClaimSorted products, final defence before payment is approved.
• Independently review policy coverage, supporting evidence and settlement calculations; decide to authorise, pass back or escape.
• Complete Quality Assurance reviews across all products; ensure fair, accurate settlements.
• Identify and prevent financial leakage, incorrect settlements and risks.
• Provide clear, constructive feedback to Claims Handlers and challenge decisions when needed.
• Use QA, authorisation and leakage data to identify trends, recurring errors and training needs.
• Support improvements to claims processes, guidance and controls based on findings.
• Maintain records of decisions and findings while prioritising QA workloads.
• Build technical knowledge across all ClaimSorted product lines and partners.
• Work with Claims Operations and the wider Technical Claims Support Team.

Skills

Claim authorisation

Cross-product line experience

Technical claims knowledge

Attention to detail

Analytical skills

Feedback and coaching

Organisation and prioritisation

Adaptability

Job description

ClaimSorted Inc, an AI-native claims solution for insurers and large corporates, is seeking a QA & Authorisation Handler to join the Technical Claims Support Team in the UK. You will review settlements at the authorisation stage and act as the final line of defence before payments are approved.

This role requires strong technical judgement, attention to detail and the ability to challenge assessments. You will analyse data to identify leakage and trends, provide clear feedback, and drive