UK Compliance Analyst – AI-Driven Claims

Reserv; Greater London; On-site; GBP 42,000 - 64,000; Full time

Job summary

Reserv is building a tech-driven claims organization and seeks a Compliance Analyst – UK to support regulatory requirements and ethical standards. You will handle UK complaints, DSARs, DPA requests, and data requests with accuracy and timeliness.

You'll work hands-on with guidance from a manager, translating regulations into practical guidance for claims handlers and UK colleagues while collaborating across teams to automate tracking where possible.

Qualifications

• Bachelor’s degree required or equivalent experience in compliance/claims.
• 2–3 years in compliance, complaints or claims within UK financial services.
• Strong knowledge of UK complaints, FCA rules and UK GDPR.

Responsibilities

• Regulatory compliance: implement and update procedures for UK requirements and complaints handling.
• Compliance program management: manage UK complaints intake to resolution, including vulnerable customers.
• GDPR/DSAR/DPA: verify requests, gather data, apply redactions, meet deadlines.
• Data tracking: monitor volumes, turnaround times, and trends for reporting.
• Cross-functional collaboration with claims, tech and quality teams.

Skills

Regulatory knowledge

UK GDPR

DSAR handling

DPA requests

Data protection act

Complaint handling

Analytical thinking

Documentation

Communication

Automation awareness

Education

Bachelor’s degree in Business, Legal Studies, Risk Management, or related field

Tools

Excel

Google Sheets

Job description

Reserv is building a tech-driven claims organization and seeks a Compliance Analyst – UK to support regulatory requirements and ethical standards. You will handle UK complaints, DSARs, DPA requests, and data requests with accuracy and timeliness.

You'll work hands-on with guidance from a manager, translating regulations into practical guidance for claims handlers and UK colleagues while collaborating across teams to automate tracking where possible.