Lead Claims QA & Authorisation (Gadget & Warranty)

ClaimSorted; United Kingdom; Remote; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Bonus: up to 15% quarterly

Stock options

Health insurance

Pension contributions

28 days annual leave

Accelerated promotion track

Zusammenfassung

ClaimSorted in the United States is seeking a QA & Authorisation Handler to join our Technical Claims Support Team. You will act as the final check before settlements are authorised, reviewing evidence, policy coverage and calculations to decide to authorise, pass back or escalate.

You will analyse QA and leakage data across products, identify trends, and translate findings into improvements in processes, guidance and training while collaborating with Claims Operations and other teams.

Qualifikationen

• 2+ years of experience authorising insurance claim settlements.
• Experience across two or more product lines (Pet, Travel, Property, Auto, Gadget) or similar.
• Strong technical claims knowledge to review evidence and settlements.
• Excellent attention to detail when assessing policy coverage and calculations.
• Strong analytical skills to identify leakage, trends and errors.
• Ability to provide clear, constructive feedback.
• Highly organized and able to prioritise workloads by risk and urgency.

Aufgaben

• Review settlements at authorisation stage across all ClaimSorted products.
• Independently review policy coverage, evidence and settlement calculations.
• Complete QA reviews across all products to ensure accuracy and policy alignment.
• Identify and prevent financial leakage, incorrect settlements and risks.
• Provide clear feedback to Claims Handlers and challenge decisions when needed.
• Use QA and leakage data to identify trends and training needs.
• Support improvements to claims processes, guidance and controls.
• Maintain accurate records of decisions and findings and manage QA workloads.
• Build knowledge across all ClaimSorted product lines, partners and processes.
• Collaborate with Claims Operations and the wider Technical Claims Support Team.

Kenntnisse

Claim authorisation experience

Product line experience

Technical claims knowledge

Attention to detail

Analytical skills

Feedback and coaching

Organizational skills

Adaptability

Jobbeschreibung

ClaimSorted in the United States is seeking a QA & Authorisation Handler to join our Technical Claims Support Team. You will act as the final check before settlements are authorised, reviewing evidence, policy coverage and calculations to decide to authorise, pass back or escalate.

You will analyse QA and leakage data across products, identify trends, and translate findings into improvements in processes, guidance and training while collaborating with Claims Operations and other teams.