Public Space CCTV Control Room Operator – Out-of-Hours

South End City Council; Southend-on-Sea; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working

Training and development opportunities

Job summary

Southend on Sea City Council is seeking a Control Room Operator to join the Public Protection Service on a full-time, permanent basis. You will oversee the CCTV surveillance system, ensure compliance with the Code of Practice, and support Out of Hours emergency calls to serve residents effectively.

Applicants should have strong communication skills, IT proficiency (MS Office, Windows), and an awareness of relevant legislation such as RIPA and the Crime and Disorder Act 1998. DBS checks apply.

Qualifications

• Experience in a similar role in a local authority is advantageous
• Excellent communication with diverse stakeholders is essential
• Good IT skills, particularly MS Office and Windows, are required

Responsibilities

• Operate the Public Space CCTV Surveillance System in line with the Council's Code of Practice and applicable legislation
• Contribute to the Out of Hours Emergency Telephone Response Service
• Ensure health and safety compliance and adherence to procedures
• Support the Council in meeting statutory obligations under the RIPA and Crime and Disorder Act 1998

Skills

Communication skills

IT skills

Education

Public Space Surveillance Licence / BTEC Level 2 in Public Space Surveillance

Tools

MS Office

Windows OS

Job description

Southend on Sea City Council is seeking a Control Room Operator to join the Public Protection Service on a full-time, permanent basis. You will oversee the CCTV surveillance system, ensure compliance with the Code of Practice, and support Out of Hours emergency calls to serve residents effectively.

Applicants should have strong communication skills, IT proficiency (MS Office, Windows), and an awareness of relevant legislation such as RIPA and the Crime and Disorder Act 1998. DBS checks apply.