Public Space CCTV Operator – Emergency Response

Cheshire East Partnership; Macclesfield; On-site; GBP 27,000 - 29,000; Full time

Job summary

Cheshire East Council’s Public Space CCTV team is seeking a dedicated CCTV Operator to monitor live incidents and respond to emergencies, playing a vital role in protecting communities. You will interpret camera footage, coordinate with police and blue light services, and may attend court to give evidence when required.

The role is permanent and full-time (37 hours per week) with shifts covering days, nights, weekends and bank holidays.

Qualifications

• Experience in problem solving.
• Experience in customer service.
• Ability to obtain SIA CCTV licence and NPPV Vetting to level 2.
• Willingness to work nights, days, weekends and bank holidays.
• Ability to think quickly and communicate clearly.

Responsibilities

• Proactively monitor CCTV camera images and respond to incidents.
• Identify cameras and targets to aid in identifying criminal activity and take appropriate action.
• Liaise with Police and blue light services to ensure system effectiveness.
• Attend Court to give evidence when required.
• Supervise visitors to Control Room and ensure Data Protection compliance.

Skills

Problem solving

Customer service

Calm under pressure

Multitasking

Radio communications

Flexible schedule

Job description

Cheshire East Council’s Public Space CCTV team is seeking a dedicated CCTV Operator to monitor live incidents and respond to emergencies, playing a vital role in protecting communities. You will interpret camera footage, coordinate with police and blue light services, and may attend court to give evidence when required.

The role is permanent and full-time (37 hours per week) with shifts covering days, nights, weekends and bank holidays.