Public Service Advisor: Resident Support & Tech-Savvy Help

The Methodist Church in Britain; Aylesbury; Sur place; GBP 21 000 - 29 000; Plein temps

Résumé du poste

Buckinghamshire Council is seeking a customer service advisor to support residents by answering enquiries and resolving requests across council services. The role emphasizes a strong customer focus, comfort with technology, and a willingness to learn continuously in a fast-paced public service environment.

The position is full-time and England-based, with pay aligned to local council scales. It requires professionalism and the ability to work collaboratively with diverse teams to improve

Responsabilités

• The work centres on answering residents' enquiries and resolving their requests across council services. The role calls for a strong customer focus, comfort with technology and a readiness to keep learning.

Description du poste

Buckinghamshire Council is seeking a customer service advisor to support residents by answering enquiries and resolving requests across council services. The role emphasizes a strong customer focus, comfort with technology, and a willingness to learn continuously in a fast-paced public service environment.

The position is full-time and England-based, with pay aligned to local council scales. It requires professionalism and the ability to work collaboratively with diverse teams to improve