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Buckinghamshire Council is seeking a customer service advisor to support residents by answering enquiries and resolving requests across council services. The role emphasizes a strong customer focus, comfort with technology, and a willingness to learn continuously in a fast-paced public service environment.
The position is full-time and England-based, with pay aligned to local council scales. It requires professionalism and the ability to work collaboratively with diverse teams to improve
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Compared: England, no London weighting · full-time pay
Customer service advisor post with Buckinghamshire Council, handling contact with the public on the council's behalf. The work centres on answering residents' enquiries and resolving their requests across council services. The role calls for a strong customer focus, comfort with technology and a readiness to keep learning.