Public Sector IT Growth Account Manager

ECS Resource Group; Greater London; On-site; GBP 35,000 - 40,000; Full time

Job summary

ECS Resource Group is seeking an experienced Public Sector Account Manager to drive growth and maintain strong relationships across public sector accounts. Based in London or Solihull, you will manage key NHS, education, council and charity relationships within IT and technology solutions.

The role focuses on retention and upsell (about 75%) with some new business development (about 25%), in a permanent onsite position.

Qualifications

• Strong account management experience with ability to retain and grow accounts.
• Minimum 3 years' recent public sector experience.
• Experience with NHS, education, councils/local government and/or charities.
• Knowledge of public sector frameworks and procurement processes.
• Experience in IT/Technology MSP or managed services.
• Strong commercial and relationship-building skills.
• Confident engaging with senior stakeholders and decision-makers.

Responsibilities

• Manage and develop a portfolio of public sector accounts.
• Build strong, long-term relationships with key decision-makers.
• Identify upsell and cross-sell opportunities.
• Develop new business within the public sector.
• Manage renewals, commercial discussions and sales opportunities.
• Work closely with technical, service delivery and project teams.
• Maintain an accurate pipeline and forecasts.
• Support customers across IT and technology solutions.

Skills

Account management

New business development

Public sector knowledge

Stakeholder engagement

Job description

ECS Resource Group is seeking an experienced Public Sector Account Manager to drive growth and maintain strong relationships across public sector accounts. Based in London or Solihull, you will manage key NHS, education, council and charity relationships within IT and technology solutions.

The role focuses on retention and upsell (about 75%) with some new business development (about 25%), in a permanent onsite position.