Public Sector Housing Finance Officer

Opus People Solutions Ltd; Desborough; On-site; GBP 17,000 - 24,000; Full time

Job summary

Opus People Solutions, recruiting on behalf of North Northamptonshire Council, requires a Housing Finance Officer to join the Housing Services team. This office-based role will deliver financial and administrative support across housing income and expenditure, ensuring accurate records and compliance.

You will manage the Housing Finance inbox, take payments by phone, set up direct debits, and assist tenants and leaseholders with financial enquiries.

Qualifications

• Experience in finance, income, or housing environments.
• Strong administrative and organisational skills.
• Excellent communication and a customer-first approach.
• Ability to manage workload and meet deadlines.
• Good IT skills, including experience with finance or housing systems.
• Confidential handling of financial information.

Responsibilities

• Manage the Housing Finance inbox and respond to queries promptly.
• Provide financial and accounting support to the Housing Service.
• Process payments, invoices and financial transactions.
• Set up and maintain direct debits and rent accounts.
• Take payments over the phone and support customer enquiries.
• Maintain accurate financial records and ensure audit compliance.
• Support continuous improvement and service delivery across the team.

Skills

Finance experience

Housing experience

Administrative skills

Customer service

Deadline management

IT skills - finance systems

Job description

Opus People Solutions, recruiting on behalf of North Northamptonshire Council, requires a Housing Finance Officer to join the Housing Services team. This office-based role will deliver financial and administrative support across housing income and expenditure, ensuring accurate records and compliance.

You will manage the Housing Finance inbox, take payments by phone, set up direct debits, and assist tenants and leaseholders with financial enquiries.