Housing Finance & Administration Officer — Resident Support

Paragon Asra Housing Limited; Kirkby-in-Ashfield; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Health cash plans

26 days annual leave (29 after 3 years

Flexible bank holidays

Car leasing scheme

Job summary

PA Housing is seeking a Finance & Administrative Officer to support our accommodation service with income collection, financial administration and resident queries. You’ll help keep rent and service charges accounts on track, assist residents and colleagues, and ensure records are accurate; you’ll work closely with staff to reduce arrears and maintain efficient financial processes.

This is a fixed-term contract until 30 November 2028, with benefits including health cash plans, generous annual

Qualifications

• Experience in finance, accounts or finance administration.
• Good knowledge of Excel and experience using financial systems.
• Strong attention to detail, with accurate data entry and record-keeping skills.
• Excellent communication and customer service skills, with the ability to deal sensitively with residents and stakeholders.

Responsibilities

• Provide advice and support to residents on rent, service charges and arrears.
• Monitor rent accounts, support arrears reduction and arrange payments or payment plans where appropriate.
• Manage occupancy and void information and raise quarterly invoices for the Hospital Trust.
• Process income accurately through our Housing Management and Finance systems.
• Process payments, purchase orders and invoices, ensuring financial procedures and deadlines are followed.
• Maintain accurate financial, property, furniture and equipment records.
• Support month-end processes and ensure financial information is accurate and up to date.
• Work with colleagues to improve processes and find more efficient ways of working.

Job description

PA Housing is seeking a Finance & Administrative Officer to support our accommodation service with income collection, financial administration and resident queries. You’ll help keep rent and service charges accounts on track, assist residents and colleagues, and ensure records are accurate; you’ll work closely with staff to reduce arrears and maintain efficient financial processes.

This is a fixed-term contract until 30 November 2028, with benefits including health cash plans, generous annual