Housing Finance Officer

Opus People Solutions Ltd; Desborough; Presencial; GBP 17 000 - 24 000; Tempo integral

Resumo da oferta

Opus People Solutions, recruiting on behalf of North Northamptonshire Council, requires a Housing Finance Officer to join the Housing Services team. This office-based role will deliver financial and administrative support across housing income and expenditure, ensuring accurate records and compliance.

You will manage the Housing Finance inbox, take payments by phone, set up direct debits, and assist tenants and leaseholders with financial enquiries.

Qualificações

• Experience in finance, income, or housing environments.
• Strong administrative and organisational skills.
• Excellent communication and a customer-first approach.
• Ability to manage workload and meet deadlines.
• Good IT skills, including experience with finance or housing systems.
• Confidential handling of financial information.

Responsabilidades

• Manage the Housing Finance inbox and respond to queries promptly.
• Provide financial and accounting support to the Housing Service.
• Process payments, invoices and financial transactions.
• Set up and maintain direct debits and rent accounts.
• Take payments over the phone and support customer enquiries.
• Maintain accurate financial records and ensure audit compliance.
• Support continuous improvement and service delivery across the team.

Conhecimentos

Finance experience

Housing experience

Administrative skills

Customer service

Deadline management

IT skills - finance systems

Descrição da oferta de emprego

Housing Finance Officer

Pay: 15.06 per hour, 37 hours per week, Mon-Fri

Location: Must be able to get to both offices Kettering NN16 8PP & Corby NN17 4SW office based only.

Length: 3 months with review for extension

Opus People Solutions are recruiting on behalf of North Northamptonshire Council for a Housing Finance Officer to join their Housing Services team. This is a fantastic opportunity to be part of a customer-focused service supporting housing finance operations and delivering essential support to tenants and leaseholders.

The Role:

You will play a key role in delivering financial and administrative support across the Housing Service, ensuring accurate management of income and expenditure across housing accounts.

You will also provide high-quality customer service, helping resolve queries and supporting residents with financial matters relating to their housing.

Key Responsibilities:

• Managing the Housing Finance inbox and responding to customer queries promptly
• Providing financial and accounting support to the Housing Service
• Processing payments, invoices, and financial transactions
• Setting up and maintaining direct debits and rent accounts
• Taking payments over the phone and supporting customer enquiries
• Maintaining accurate financial records and ensuring compliance with audit requirements
• Supporting continuous improvement and effective service delivery across the team

About You:

We are looking for someone who can hit the ground running and is organised, proactive, and customer-focused, with experience in finance or housing-related services.

You will have:

• Experience working in a finance, income, or housing environment
• Strong administrative and organisational skills
• Excellent communication skills and a customer-first approach
• The ability to manage your own workload and meet deadlines

Good IT skills, including experience with finance or housing systems

Confidence handling sensitive financial information

Desirable:

• Experience within a Local Authority or Housing Association
• Knowledge of housing finance processes or legislation

Why Apply?

• Gain valuable experience within a well-respected public sector organisation
• Opportunity for the role to become permanent
• Develop your skills within a supportive and collaborative team
• Make a real difference to tenants and local communities

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.