Housing Finance Officer

North Northamptonshire Council; Kettering; On-site; GBP 30,000 - 38,000; Full time

Job summary

North Northamptonshire Council is recruiting for a Housing Management role to transform how housing services are delivered. You will join a service poised for change and investment, working to make housing management more proactive, visible and tenant-focused.

The role emphasizes customer-focused service, financial accuracy, and collaboration with tenants and colleagues to drive safer, stronger communities across North Northamptonshire.

Qualifications

• Experience with a local authority or registered provider in a similar role.
• Strong background in finance / income related service.
• Customer-focused and solution driven.
• Ability to explain complex matters clearly to customers and colleagues.
• Proactive with drive to improve the team and service.

Responsibilities

• Administer income and expenditure tasks for Housing Revenue Account.
• Create, maintain and process direct debits and BACS for housing accounts.
• Produce reconciliations and reports for housing and corporate systems.
• Place orders in ERP and process invoices and payments.
• Assist team leader with year-end processes.
• Check tenancy dates for voids in relation to Council Tax bills.

Skills

Passion, Resilience, Innovation, Drive

Local authority experience

Finance / income related experience

Customer-focused

Communication / explaining complexMat

Initiative / proactive

Tools

ERP system

Job description

The following content displays a map of the jobs location - Office based between Deene House Corby & Bowling Green Road Kettering, there is no hybrid working in this role.

Office based between Deene House Corby & Bowling Green Road Kettering, there is no hybrid working in this role.

Closing Date:

10/11/2026

Job Category:

Housing

Organisation:

North Northamptonshire Council

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28days, rising to 33days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

Do you want to play a key role in transforming how we deliver housing services at North Northamptonshire Council?

This is your chance to be part of a bold new chapter for Housing Services and help shape the future of our housing management service. We are a council with a passion for driving positive change and delivering excellence, serving a community with a rich heritage, a diverse population, and a distinct identity.

We are looking for motivated and ambitious people to join our Housing Management Service at a time of real change and investment. Following a major restructure, we are making our service more visible, proactive and closer to our tenants than ever before.

You will be part of a service that is:

• Visible and connected – smaller patches, stronger links with tenants and communities.
• Cleaner and safer – more caretakers working across our estates.
• Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.
• Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services

This role is a fantastic opportunity to grow your leadership experience while helping to create safer, stronger and more sustainable communities across North Northamptonshire.

What will you be doing?

What you will be doing

You will offer a first-class customer focused service administering tasks associated with income and expenditure of the Housing Revenue Account which supports and manages transactions on all current, former, garage, sub and leasehold accounts.

Your work will include:

Creating new, maintaining or amending existing direct debit instructions and processing weekly and monthly direct debit BACS files for the Senior Housing Finance Officer to review, confirm and submit. Liaise with tenants and banks to resolve Direct Debit issues / queries.

Review credits / debits on the housing management system and process as required.Add rechargeable costs to accounts.

Produce, analysing and completing a range of reconciliations and reports on a weekly or monthly basis for various housing and corporate financial systems.

Utilise the ERP computerised accounts package to place orders for goods and services and processing invoices. Raise requisitions and process invoices and payments to external agencies and individuals.

Assist the team leader with the financial year end process.

Check the dates match and end to co-inside with tenancy change dates for voids in relation to Council Tax bills before arranging payment.

Process refunds within set deadlines, ensuring all necessary checks are made beforehand with other departments and creditor accounts are set up on ERP.

Check the dates match and end to co-inside with tenancy change dates for voids in relation to Council Tax bills before arranging payment.

Undertake Mail merges for repair recharge invoices, annual leasehold and rent increase letters.

To provide office telephone cover for the Team and take payments for accounts.

About you

About you

We want changemakers – people with the passion and drive to help us build safer, stronger and more connected communities.

What will you bring to the role:

• Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.
• Experience of working with a local authority or registered provider in a similar role.
• Strong background / experience of working in a finance / income related service.
• Customer focussed and solution driven.
• Ability to explain complex matters clearly to customers and colleagues.
• Ability to be proactive and use initiative to drive forward improvements within the team and across the service.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)