Public Sector Framework Coordinator

Phoenix Software; York and North Yorkshire; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Phoenix is a leading UK IT solutions and managed service provider focused on the public sector. This Framework Coordinator role will help manage framework agreements, ensure compliance, and support cross-functional teams across the business.

The right candidate will be highly organised, detail oriented, and comfortable coordinating information from multiple stakeholders while helping to keep records accurate and up to date in our CRM and systems.

Qualifications

• Experience in an administrative, coordinator, bids, procurement, contracts, or commercial support role.
• Excellent attention to detail and commitment to maintaining accurate records.
• Strong Microsoft Excel and Microsoft Office skills.
• Experience working with databases or CRM systems.
• Ability to gather, organise, and manage information from multiple stakeholders.
• An interest in public sector procurement, frameworks, contracts, or compliance.

Responsibilities

• Maintain accurate records of Phoenix's framework agreements, including key dates, documentation, reporting requirements, and renewal activity.
• Monitor active frameworks for new opportunities, mini-competitions, call-offs, and upcoming procurements.
• Ensure framework submissions, documentation, and compliance requirements are completed accurately and on time.
• Maintain framework libraries, templates, case studies, CVs, policies, accreditations, and supporting evidence.
• Track framework activity, submissions, wins/losses, and pipeline information across relevant systems.
• Support Bid, Sales, Commercial, Legal, and Operational teams by gathering information and coordinating framework-related activities.
• Keep framework and opportunity information up to date within CRM and business systems.
• Support framework reporting, audits, and compliance activities.
• Assist with the onboarding of new frameworks and the renewal of existing agreements.
• Help ensure Phoenix remains compliant with framework requirements and public sector procurement obligations.
• Identify opportunities to improve framework administration processes and maintain best practice documentation.

Skills

Admin experience

Organisational skills

Attention to detail

Excel

CRM systems

Communication skills

Independent worker

Public sector frameworks

Tools

CRM systems

Databases

Job description

Phoenix is a leading UK IT solutions and managed service provider focused on the public sector. This Framework Coordinator role will help manage framework agreements, ensure compliance, and support cross-functional teams across the business.

The right candidate will be highly organised, detail oriented, and comfortable coordinating information from multiple stakeholders while helping to keep records accurate and up to date in our CRM and systems.