Public Sector Business Analyst — Hybrid, Transformative PMO

Talent; Greater Manchester; Hybride; GBP 41 000 - 49 000; Plein temps

Avantages offerts par ce poste

Pension

Annual leave

Hybrid working

Flexible hours

Résumé du poste

Talent in Greater Manchester is seeking a Business Analyst on a 12-month fixed term contract to join the PMO of a large public sector transformation programme. The role is hybrid, 37 hours per week, with core hours 10am to 3pm and three in-office days.

You’ll map journeys, define requirements, and work with stakeholders to realise measurable value. You’ll join an established team of senior PAs and BAs delivering critical service improvements.

Qualifications

• Proven experience as a Business Analyst, with transformation experience.
• Experience with public sector, housing or regulated environments.
• Strong process and customer journey mapping skills.
• Ability to manage workload across multiple projects and collaborate at all levels.

Responsabilités

• Carry out discovery on new projects and start immediately.
• Map customer journeys and business processes into developer-ready requirements.
• Collaborate with service teams and stakeholders to identify improvements.
• Partner with project managers and Leads BAs to ensure measurable value from change.
• Support a varied portfolio of projects across service areas.
• Contribute to the use of technology including CRM and AI.

Connaissances

Discovery work

Journey mapping

Requirements gathering

Stakeholder management

CRM

AI interest

Public sector experience

Outils

CRM systems

AI tools

Description du poste

Talent in Greater Manchester is seeking a Business Analyst on a 12-month fixed term contract to join the PMO of a large public sector transformation programme. The role is hybrid, 37 hours per week, with core hours 10am to 3pm and three in-office days.

You’ll map journeys, define requirements, and work with stakeholders to realise measurable value. You’ll join an established team of senior PAs and BAs delivering critical service improvements.