Public Sector Business Analyst | Flexible Hours & Remote

Made Tech Limited; Bristol; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

30 days Holiday

Flexible Working Hours

Flexible Parental Leave

Remote Working

Paid counseling

Job summary

Made Tech Limited is seeking a Business Analyst to help public sector clients deliver value by analysing problems and defining requirements across UK operations. You will explore options, model processes and collaborate with stakeholders to shape services that meet user needs and policy considerations.

The role requires strong requirements management, process improvement and systems analysis skills, with a focus on delivering measurable outcomes in line with DDaT guidelines.

Qualifications

• Apply structured approaches to complex problems and opportunities
• Analyse business goals, functions, and objectives to support definition of requirements
• Conduct options analysis and feasibility studies
• Ensure proposed solutions meet business requirements and user needs
• Understand the impact of potential changes and how business processes, systems, data, roles and responsibilities interact
• Analyse, design and prioritise business changes to improve business operations and services
• Support the implementation of proposed business improvements
• Analyse and evaluate information with minimal supervision to support the design, execution and assessment of business process tests and usability evaluations within a project
• Select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services within a project
• Identify, analyse, challenge and validate business and user requirements
• Use appropriate requirements management life cycle methods to complete tasks and outputs related to the project
• Tailor communication to stakeholders' needs and build relationships while meeting user needs
• Build and reach consensus with stakeholders
• Work to improve stakeholder relationships using evidence to explain decisions
• Identify and analyse IT system capabilities
• Develop models and system requirements for bespoke IT systems or software packages, with minimal supervision
• Identify business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality
• Review prototypes, tests plans and tests outcome reporting
• Apply basic techniques to analyse, validate and prioritise user experience needs
• Present findings in an accessible and easy to understand way to support data-informed decision making, based on user research

Responsibilities

• Delivery of good public services for users with clients, shown through relevant measures, for example, data, metrics, KPIs or the passing of service standards
• Personal performance aligned with DDaT and grade, evidenced through peer feedback

Skills

Structured problem solving

Requirements analysis

Options analysis

Stakeholder management

Testing & evaluation

Business modelling

Process improvement

User experience analysis

Systems analysis

Requirements management

Job description

Made Tech Limited is seeking a Business Analyst to help public sector clients deliver value by analysing problems and defining requirements across UK operations. You will explore options, model processes and collaborate with stakeholders to shape services that meet user needs and policy considerations.

The role requires strong requirements management, process improvement and systems analysis skills, with a focus on delivering measurable outcomes in line with DDaT guidelines.