Public Protection & Licensing Admin — Hybrid & Flexi-time

Cyngor Sir Ceredigion County Council; Aberaeron; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Hybrid Working

Flexi-time

Job summary

Cyngor Sir Ceredigion County Council is seeking a Service Support Administrator to join the Corporate Service Support Team, providing administrative support to the Public Protection and Licensing teams. The postholder will help ensure compliance with legislation and deliver excellent customer service to residents, businesses and partner organisations.

The role requires 5 GCSEs including English and Maths, strong IT skills (Word, Excel and Outlook) and experience with ICT systems such as WCCIS,

Qualifications

• 5 GCSEs or equivalent, including English & Maths at grade C or above, or equivalent experience.
• Strong IT skills, including Word, Excel and Outlook, and experience using ICT systems (e.g. WCCIS, Insight, Clic, Tascomi).
• Able to manage competing priorities and deadlines.
• Excellent organisational skills and attention to detail.
• Excellent written and verbal communication, with ability to build relationships.

Responsibilities

• Maintain and update electronic and paper records, databases and case management systems to ensure accuracy and compliance.
• Act as a key contact and respond to enquiries relating to the service and records.
• Provide administrative support in processing licenses, applications, permits, registrations and related documentation.
• Prepare and distribute reports, letters, agendas and minutes.
• Support the coordination of inspections, hearings, meetings and appointments.
• Provide general administrative support alongside other officers.
• Ensure compliance with legislation, policies, health and safety, and information governance.

Skills

IT skills

Communication skills

Prioritisation

Education

5 GCSEs including English & Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

WCCIS

Insight

Clic

Tascomi

Job description

Cyngor Sir Ceredigion County Council is seeking a Service Support Administrator to join the Corporate Service Support Team, providing administrative support to the Public Protection and Licensing teams. The postholder will help ensure compliance with legislation and deliver excellent customer service to residents, businesses and partner organisations.

The role requires 5 GCSEs including English and Maths, strong IT skills (Word, Excel and Outlook) and experience with ICT systems such as WCCIS,