Hybrid IT & Facilities Support Officer

Bridgend County Borough Council; Bridgend; On-site; GBP 12,000 - 16,000; Part time

Job summary

Bridgend County Borough Council is seeking a part-time Business Support Officer (ICT) to join the Corporate Landlord team. The role involves processing contractor orders and invoices, maintaining asset records and supporting the facilities helpdesk to ensure ICT equipment and buildings are well supported.

The post emphasises being organised, customer-focused and proactive, with the council’s Hybrid Working Policy allowing a balance between home and office work.

Qualifications

• Experience in administrative support and customer service.
• Ability to manage contractor orders and invoices.
• Experience maintaining asset records and delivering helpdesk services.

Responsibilities

• Process contractor orders and invoices.
• Maintain asset records.
• Help deliver an effective facilities helpdesk service.
• Act as a point of contact for customers, contractors and suppliers.
• Resolve queries and progress work requests to completion.

Skills

Organised

Customer-focused

Proactive

Attention to detail

Job description

Bridgend County Borough Council is seeking a part-time Business Support Officer (ICT) to join the Corporate Landlord team. The role involves processing contractor orders and invoices, maintaining asset records and supporting the facilities helpdesk to ensure ICT equipment and buildings are well supported.

The post emphasises being organised, customer-focused and proactive, with the council’s Hybrid Working Policy allowing a balance between home and office work.