Public Health Service Support Assistant

North East Combined Authority; Tees Valley; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Middlesbrough Council invites applications for a Public Health Service Support Assistant on a 12 month fixed-term contract. You will be the first point of contact for residents, delivering admin support with a Making Every Contact Count and No Wrong Door approach.

You will be based primarily at the Live Well Centre in central Middlesbrough and may work at other town locations. Training is provided; evenings/weekends rota apply; enhanced DBS check required; sponsorship not offered.

Qualifications

• Excellent communication and teamwork skills.
• Commitment to customer service.
• Desire to learn and adapt in a local government setting.

Responsibilities

• Provide high-quality administrative support to residents and colleagues.
• Be the first point of contact for the service and handle inquiries professionally.
• Assist with a range of admin duties to ensure smooth front-line operations.

Skills

Customer service

Communication

Teamwork

Job description

We have an exciting role on offer within our Public Health team as a Public Health Service Support Assistant on a 12 month fixed term contract.

This is a customer-facing role, you will be the first point of contact for the service, providing high-quality support to residents. You will have a Making Every Contact Count and No Wrong Door approach.

You will assist customers with their needs while carrying out a range of administrative duties. We are looking for someone with excellent communication and teamwork skills, a commitment to customer service, and a desire to learn.

This role offers valuable experience in public health, customer service, and local government while helping improve the health and wellbeing of our Middlesbrough residents.

You will be based primarily at the Live Well Centre in central Middlesbrough but may be required to work at other locations across the town.

Training and development opportunities are available. As this is a front-facing role, blended working isn't and option.

Evening and weekend work will be required on a rota basis.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.