Public Health Service Support Assistant

Middlesbrough Development Corporation; Tees Valley; On-site; GBP 21,000 - 24,000; Full time

Job summary

Middlesbrough Development Corporation is offering a 12-month fixed-term Public Health Service Support Assistant role within the Public Health team. This customer-facing position places you as the first point of contact for residents, delivering high-quality support while performing a range of administrative duties.

You will be based mainly at the Live Well Centre in central Middlesbrough and may work at other locations across town.

Qualifications

• Excellent communication and teamwork skills.
• Commitment to customer service.
• Desire to learn and develop in public health.

Responsibilities

• Be the first point of contact for the service and residents.
• Assist customers with their needs and provide high-quality support.
• Carry out a range of administrative duties.
• Work at the Live Well Centre and other town locations as required.
• Evening and weekend work on a rota basis.

Skills

Communication skills

Teamwork

Customer service

Willingness to learn

Job description

We have an exciting role on offer within our Public Health team as a Public Health Service Support Assistant on a 12 month fixed term contract.

This is a customer-facing role, you will be the first point of contact for the service, providing high-quality support to residents.

You will have a Making Every Contact Count and No Wrong Door approach.

You will assist customers with their needs while carrying out a range of administrative duties.

We are looking for someone with excellent communication and teamwork skills, a commitment to customer service, and a desire to learn.

This role offers valuable experience in public health, customer service, and local government while helping improve the health and wellbeing of our Middlesbrough residents.

You will be based primarily at the Live Well Centre in central Middlesbrough but may be required to work at other locations across the town.

Training and development opportunities are available.

As this is a front-facing role, blended working isn't and option.

Evening and weekend work will be required on a rota basis.