Administration Assistant

Middlesbrough Development Corporation; Tees Valley; On-site; GBP 18,000 - 24,000; Full time

Job summary

Middlesbrough Council is seeking an enthusiastic Administration Assistant to join the Transformation and Administration service. You will provide a wide range of technical and administrative support, including switchboard call handling, managing a shared email inbox, and data entry using systems such as Liquid Logic.

The role requires excellent interpersonal and organisational skills, a high level of confidentiality, and flexibility.

Qualifications

• Experience in frontline service is desirable.
• Ability to handle switchboard calls and email management.
• High level of data input accuracy.
• Confidentiality and discretion in handling information.

Responsibilities

• Provide administrative support including switchboard handling.
• Manage shared email inbox.
• Accurate data input using systems such as Liquid Logic.
• Maintain confidentiality and deliver high-quality work on time.

Skills

Interpersonal skills

Organisational skills

IT skills

Customer service

Tools

Liquid Logic

Job description

The role

We have an exciting role on offer within our Transformation and Administration service as an Administration Assistant.

Middlesbrough Children's Services is committed to delivering an effective and comprehensive frontline service with customer excellence in mind. We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal, organisational and IT skills as well as experience of working in a frontline service.

You will be required to provide a wide range of technical and administrative support including call handling using a switchboard, managing a shared email inbox, high level of complex data input using systems such as liquid logic.

You will be expected to ensure that all business support responsibilities are completed accurately and delivered with high quality and in a timely manner. A knowledge of Children's Social Care is advantageous but not essential as on the job training will be given for all tasks undertaken. Due to the nature of the work a high level of confidentiality is required. The post holder will be expected to be flexible and accommodating.

If this is you, this may be the opportunity you are looking for!

Please note Middlesbrough Council do not currently offer sponsorships.

Please note this post is subject to a Baseline Personnel Security Standard (BPSS) Check, which includes a Verification of Criminal Record check (unspent convictions only).

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.