Public Health Practitioner Advice Line

Nottinghamshire Healthcare NHS Foundation Trust; Kirkby-in-Ashfield; On-site; GBP 27,000 - 38,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a Practitioner to support the Healthy Family Team in delivering the 0-19 Agenda, coordinating information flows via telephone, Chat Health and SystmOne, and ensuring accurate recording of information.

The post holder will supervise Band 4 staff, provide advice to the team, and work flexibly to meet service needs while collaborating with partner organisations to improve local child health outcomes.

Responsibilities

• Manage daily information flow via telephone, Chat Health and Parnetline.
• Signpost and provide information for parents and young people in an understandable way.
• Provide managerial supervision for Assistant Public Health Practitioners and for Band 4 team members.
• Work flexibly to meet service needs and support the Healthy Family Team in delivering the 0-19 Healthy Child and Public Health Nursing Programme.
• Collaborate with other staff, voluntary and statutory organisations to respond to community needs.

Tools

SystmOne

Chat Health

Parnetline

Job description

To support the Healthy Family Team in delivering the 0-19 Agenda for local children, young people and families. Managing incoming and outgoing information and advice via the telephone system and texting services, and utilising SystmOne for recording information.

The post holder will perform all functions and tasks as required for the advice line team.

The Practitioner will take responsibility for the daily information flow via the telephone, Chat Health and Parnetline, including use of SystmOne and Communications Annexe.

Provision of managerial supervision for Band 4 members of the team, support other members of the team with advice and or instruction as required.

The post holder is responsible for the smooth transition of information from families and others to the Healthy Family Team.

The team will be working proactively using a partnership approach to promote health and contribute to tackling health inequalities within the level of competencies required for the post.

A key aspect of the role is to work flexibly to meet the needs of the service as required., Work within the advice line team to support the Healthy Family Teams to deliver the 0-19 Healthy Child and Public Health Nursing Programme.

Work in partnership with other members of staff, teams, voluntary and statutory organisations in response to service user and local community needs contributing to the Public Health Priorities.

Signpost and provide information for parents and young people, communicating information in an understandable form to children and young people.

Provide managerial supervision for Assistant Public Health Practitioners.

Undertake supervision from Professional Service Lead as per Trust policy.

Work with the Healthy Family Team to aid operational performance, informing Professional Lead of any noted anomalies.

Checking of Team Secure Email daily when necessary and action/delegate requests as appropriate.

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling service, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £20.00 (standard) or £41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £15 per year applies.