Public Health Advice Line Lead

Nottinghamshire Healthcare NHS Foundation Trust; Sutton-in-Ashfield; On-site; GBP 24,000 - 30,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust seeks a proactive Advice Line Practitioner to manage information flow via telephone and text services. You will use SystmOne to record data and provide supervision for Band 4 staff, ensuring accurate handovers and a smooth information pathway for families.

The role supports health equity and flexible working to meet service needs. Join a large Trust delivering mental health and community services across multiple sites, contributing to the Healthy

Qualifications

• Experience in coordinating telephone and text-based health advice services.
• Ability to supervise Band 4 staff and provide guidance.
• Strong information flow management and communication skills.

Responsibilities

• Manage incoming/outgoing information and advise via telephone and texting services.
• Record information accurately using SystmOne and related tools.
• Provide managerial supervision for Band 4 team members.
• Ensure smooth transition of information from families to Healthy Family Team.
• Work flexibly to meet service needs and promote health equity.

Skills

Communication

Team supervision

Information management

Tools

SystmOne

Chat Health

Parnetline

Job description

Nottinghamshire Healthcare NHS Foundation Trust seeks a proactive Advice Line Practitioner to manage information flow via telephone and text services. You will use SystmOne to record data and provide supervision for Band 4 staff, ensuring accurate handovers and a smooth information pathway for families.

The role supports health equity and flexible working to meet service needs. Join a large Trust delivering mental health and community services across multiple sites, contributing to the Healthy