Pub Team Leader: Steer a Busy Shift to Excellence

MOBOLISE; Manchester; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Career development

Staff discounts 33%

Family discounts 15%

Employee assistance program

Maternity/Paternity policies

Menopause Friendly

Inns & hotels discount 50%

Refer a friend bonus

Wage access (Wagestream)

Retail discounts

Job summary

Greene King operates a range of community pubs committed to being welcoming hubs for local people. As a Team Leader, you’ll guide a busy shift, ensuring excellent customer service and smooth operations while upholding safety, legality, and high standards.

You’ll model teamwork, support bar staff, and respond quickly to issues. We’d value strong English, adaptability, and a positive, can-do attitude to keep guests happy.

Qualifications

• As a Team Leader, you will oversee shifts to ensure smooth operation and high standards.
• You will provide customers with a heartfelt and memorable experience on every visit.
• You’ll deputise for management and resolve issues during your absence.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Attention to detail

Customer service

Team leadership

Adaptability

Positive attitude

English proficiency

Job description

Greene King operates a range of community pubs committed to being welcoming hubs for local people. As a Team Leader, you’ll guide a busy shift, ensuring excellent customer service and smooth operations while upholding safety, legality, and high standards.

You’ll model teamwork, support bar staff, and respond quickly to issues. We’d value strong English, adaptability, and a positive, can-do attitude to keep guests happy.