Pub Team Leader: Smooth Shifts & Warm Customer Service

Chef and Brewer; Alveston; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Career progression across brands

Staff discount 33% for you and 15% for

Employee assistance program

Job summary

Chef & Brewer is seeking a Team Leader for its Ship Inn (Alveston) location. You will lead the team to ensure the shift runs smoothly, maintain high standards, and keep customers satisfied with great service.

You will deputise for management, organise the team during busy periods, and ensure the bar is safe and compliant. English proficiency is essential for safe operation and allergen controls.

Qualifications

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for management and resolve issues during their absence.
• Organise and coordinate the team during busy shifts to ensure smooth service.
• Maintain safety, legality and cleanliness of the bar at all times.

Responsibilities

• Lead the shift by example and ensure the team has what they need.
• Keep customers happy and maintain high service standards.
• Coordinate tasks during peak times to keep service clockwork.

Skills

Attention to detail

Customer service

Team leadership

Adaptability

English proficiency

Job description

Chef & Brewer is seeking a Team Leader for its Ship Inn (Alveston) location. You will lead the team to ensure the shift runs smoothly, maintain high standards, and keep customers satisfied with great service.

You will deputise for management, organise the team during busy periods, and ensure the bar is safe and compliant. English proficiency is essential for safe operation and allergen controls.