Pub Team Leader: Shift Mastery & Guest Delight

greene king; Newport; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

33% discount for team members

Career development opportunities

Free employee assistance program

Enhanced maternity and paternity policies

Menopause Friendly Employer

50% discount at Greene King Inns

Wagestream service access

Retail discounts

Job summary

Greene King in Newport is looking for a Team Leader to oversee daily operations and ensure exceptional customer service. You will guide the team, ensuring they have everything they need to provide a great experience for our patrons. Your role includes managing the bar, resolving issues, and maintaining high standards at all times.

The ideal candidate is a natural leader with a positive attitude, capable of thriving in a fast-paced environment. Benefits include competitive salary, pension contributions, and various discounts.

Qualifications

• Experience in a customer-facing role, ideally in a hospitality environment.
• Skills in leading a team and managing shift operations.
• Ability to ensure high standards of service.

Responsibilities

• Lead the team to ensure high service standards.
• Manage the bar operations and resolve issues during shifts.
• Create a welcoming atmosphere for customers.

Skills

Customer Service Excellence

Team Leadership

Adaptability

Attention to Detail

Job description

Greene King in Newport is looking for a Team Leader to oversee daily operations and ensure exceptional customer service. You will guide the team, ensuring they have everything they need to provide a great experience for our patrons. Your role includes managing the bar, resolving issues, and maintaining high standards at all times.

The ideal candidate is a natural leader with a positive attitude, capable of thriving in a fast-paced environment. Benefits include competitive salary, pension contributions, and various discounts.