Pub Team Leader: Shift Mastery & Guest Delight

greene king; Milton Keynes; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

33% discount for you and 15% for loved ones

Free employee assistance program

Enhanced maternity and paternity policies

50% discount at Greene King Inns

Refer a friend bonus up to £1,500

Wagestream - access wages before payday

Retail discounts up to 30%

Job summary

Greene King in Milton Keynes is seeking a Team Leader to lead a dedicated team in delivering exceptional service. The role involves motivating the team, ensuring high standards, and managing customer experiences effectively.

As a Team Leader, you will coordinate shifts successfully and act as a deputy to management, resolving any issues during busy service periods. Competitive salary, career advancement opportunities, and numerous employee benefits, including discounts, await you.

Qualifications

• Great eye for detail to ensure quality service.
• Role model in customer service and team collaboration.
• Ability to solve problems quickly and efficiently.

Responsibilities

• Lead the team to provide excellent customer experiences.
• Deputise for management and handle issues in their absence.
• Coordinate team activities during busy shifts.

Skills

Attention to detail

Customer service

Team leadership

Problem-solving

Adaptability

Job description

Greene King in Milton Keynes is seeking a Team Leader to lead a dedicated team in delivering exceptional service. The role involves motivating the team, ensuring high standards, and managing customer experiences effectively.

As a Team Leader, you will coordinate shifts successfully and act as a deputy to management, resolving any issues during busy service periods. Competitive salary, career advancement opportunities, and numerous employee benefits, including discounts, await you.