Pub Team Leader - Shift Captain

Hungry Horse - BRA_104; Luton; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Brand discounts 33%

Refer a friend bonus

Wagestream access

Meal/food discounts 30%

Employee assistance program

Job summary

Hungry Horse in Luton is seeking a Team Leader to guide the shift, ensure the team runs smoothly, and keep customers happy with a memorable experience.

You’ll deputise for the management team, coordinate a busy service, maintain a safe, legal and clean bar, and resolve issues quickly to maintain standards.

A genuine team player with good English, a positive attitude and the ability to adapt on your feet will fit right in, with a competitive salary and benefits on offer.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team leadership

Customer service

Attention to detail

English proficiency

Job description

Hungry Horse in Luton is seeking a Team Leader to guide the shift, ensure the team runs smoothly, and keep customers happy with a memorable experience.

You’ll deputise for the management team, coordinate a busy service, maintain a safe, legal and clean bar, and resolve issues quickly to maintain standards.

A genuine team player with good English, a positive attitude and the ability to adapt on your feet will fit right in, with a competitive salary and benefits on offer.