Pub Supervisor: Lead the Team, Path to Manager

Marston's PLC.; Rowsley CP; Remote; GBP 21,000 - 32,000; Full time

Benefits offered by this job

30% off at pubs/restaurants/hotels

Reliable hours contract

Meal deal £4.50 on shift

Flexible and part-time hours

Marston’s Cheers Rewards & Recognition

Health screening discounts

Long service awards

Gym discounts

24-hour GP helpline

Mortgage advice and support

Apprenticeship programmes

Friendly and lively atmosphere

Access to Licensed Trade Charity

Job summary

Marston’s is looking for a Supervisor to join our pub team in England. You will lead the team, open and close shifts, handle cash and stock, and deliver a welcoming guest experience that keeps customers coming back.

You’ll be a role model for excellent customer service, motivate others, and work with the management team to run the business smoothly. We support career progression through DNA and apprenticeship programmes.

Qualifications

• Experience in a similar Supervisor or Team Leader role.
• Opening and closing, stocking, and cashing up.
• Deliver an exceptional guest experience and role model customer service.

Responsibilities

• Lead and motivate the pub team to deliver busy, varied, and high-quality service.
• Support the wider pub management team to run the business efficiently and profitably.
• Ensure smooth shift operations and cover when the management team is away.
• Uphold standards of service and deal with guest needs promptly.
• Maintain stock and cash handling during shifts.

Skills

Leadership

Customer service

Team motivation

Initiative

Cash handling

Job description

Marston’s is looking for a Supervisor to join our pub team in England. You will lead the team, open and close shifts, handle cash and stock, and deliver a welcoming guest experience that keeps customers coming back.

You’ll be a role model for excellent customer service, motivate others, and work with the management team to run the business smoothly. We support career progression through DNA and apprenticeship programmes.