Pub General Manager: Lead Growth & Guest Experience

Heritage - Bra_208; Hertford Heath; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Pension scheme

Staff discounts

Training & development

Wagestream access

Family-friendly policies

Referral bonus

Job summary

Greene King is seeking a General Manager for a pub in Hertfordshire. You’ll lead by example, develop your team and deliver outstanding guest experiences while ensuring brand standards and safety. You’ll recruit, train and empower your staff, focusing on P&L control and living our values in daily operations.

Previous GM experience in hospitality or fast-paced settings is desirable. You’ll enjoy a competitive salary, a strong pension, and extensive career development across our well-known brands,

Qualifications

• High standard of attention to detail in daily pub operations.
• Strong communication and leadership skills with customers and staff.
• Business-minded with ability to monitor and control P&L.
• Champion of brand standards and safety.
• Willingness to obtain or already hold a personal license.

Responsibilities

• Grow pub sales with the business development manager and leadership team.
• Lead by example and bring the brand to life through your team.
• Recruit and develop your team to deliver exceptional guest experiences.
• Maintain brand standards and ensure customer and team safety at all times.
• You may need to obtain a personal license if not already held.

Skills

Leadership

Communication

P&L management

People development

Customer service

Job description

Greene King is seeking a General Manager for a pub in Hertfordshire. You’ll lead by example, develop your team and deliver outstanding guest experiences while ensuring brand standards and safety. You’ll recruit, train and empower your staff, focusing on P&L control and living our values in daily operations.

Previous GM experience in hospitality or fast-paced settings is desirable. You’ll enjoy a competitive salary, a strong pension, and extensive career development across our well-known brands,