Pub Operations Leader: Elevate Experience & Growth

Harri; Bank; On-site; GBP 45,000 - 65,000; Full time

Job summary

Harri is seeking a General Manager for a busy pub in Bank, United Kingdom. You will oversee day-to-day operations, lead staff, ensure excellent service, manage compliance with licensing and health and safety, and create a welcoming atmosphere for customers.

You will optimise costs and revenue, plan menus and promotions with the kitchen and marketing teams, manage inventory and suppliers, report on financials, and drive business growth while mentoring the team.

Responsibilities

• Staff management across hiring, training, scheduling and supervision.
• Deliver high levels of customer service and resolve issues.
• Oversee operations, inventory, procurement, and vendor coordination.
• Manage budgets, expenses and revenue, and monitor costs.
• Plan menus and specials with kitchen, control food/bev costs.
• Lead marketing and promotions to attract customers.
• Ensure licensing compliance and health and safety standards.
• Identify growth opportunities and partnerships.
• Generate regular financial reports and provide insights.
• Develop staff skills through training and development.

Job description

Harri is seeking a General Manager for a busy pub in Bank, United Kingdom. You will oversee day-to-day operations, lead staff, ensure excellent service, manage compliance with licensing and health and safety, and create a welcoming atmosphere for customers.

You will optimise costs and revenue, plan menus and promotions with the kitchen and marketing teams, manage inventory and suppliers, report on financials, and drive business growth while mentoring the team.