Pub Supervisor: Lead Shifts, Train Team & Delight Guests

Enderby House; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Career Pathway and training

Job summary

Enderby House in Greenwich is seeking a Supervisor to oversee daily pub operations, lead shifts, and deliver exceptional customer service. You will train the team to maintain high standards and act as a reliable key holder, ensuring safety and smooth service in a historic riverside setting.

The ideal candidate is passionate about hospitality, with a commitment to staff development and ongoing career growth within our pub.

Qualifications

• Deliver exceptional customer service at all times.
• Build rapport with customers and team to sustain pub success.
• Train team to ensure knowledge to delight customers.
• Be a responsible key holder to lead shifts safely and effectively.
• Commitment to a career in hospitality with ongoing development.

Responsibilities

• Lead shifts safely and effectively.
• Train and develop team members.
• Deliver exceptional customer service.
• Be a responsible key holder and shift lead.

Skills

Customer service

Team leadership

Communication

Key holder

Job description

Enderby House in Greenwich is seeking a Supervisor to oversee daily pub operations, lead shifts, and deliver exceptional customer service. You will train the team to maintain high standards and act as a reliable key holder, ensuring safety and smooth service in a historic riverside setting.

The ideal candidate is passionate about hospitality, with a commitment to staff development and ongoing career growth within our pub.