Pub General Manager — Lead Teams, Delight Guests

Greene King; Haywards Heath; Remote; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Brand discounts

Wagestream access

Pension contributions

Refer a friend incentive

Employee assistance program

Maternity / paternity policies

Greene King Inns discounts

Retail discounts

Job summary

Greene King is seeking a General Manager to drive sales and lead a team in a vibrant pub environment. You will role-model the brand, train staff, and deliver outstanding customer experiences while upholding safety and quality standards.

You will recruit and develop your team, maintain P&L discipline, and ensure allergen controls. Prior GM experience in hospitality or retail is desirable, with the ability to obtain a personal license if needed.

Qualifications

• Experience leading teams in hospitality or retail environments.
• Ability to drive customer experiences while maintaining brand standards.
• Strong focus on safety, allergen controls and compliance.

Responsibilities

• Grow pub sales with the business development manager and management team.
• Lead by example and bring the Greene King brand to life through your team.
• Recruit and develop your team to ensure excellent customer service.
• Champion brand standards and ensure customer and team safety at all times.
• Be prepared to obtain or already hold a personal license.

Skills

People leadership

Communication

P&L management

English proficiency

Job description

Greene King is seeking a General Manager to drive sales and lead a team in a vibrant pub environment. You will role-model the brand, train staff, and deliver outstanding customer experiences while upholding safety and quality standards.

You will recruit and develop your team, maintain P&L discipline, and ensure allergen controls. Prior GM experience in hospitality or retail is desirable, with the ability to obtain a personal license if needed.