Pub General Manager: Lead Teams & Create Warm Experiences

greene king; England; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Career progression

Staff discounts on brands

Employee discounts on accommodations

Employee assistance program

Maternity/Paternity policies

Menopause Friendly Employer

Wagestream access

Retail discounts

Job summary

Greene King is seeking a General Manager to lead a busy pub, inspire the team, and create a warm welcome for guests. You will drive sales, uphold brand standards, and develop staff to deliver memorable experiences.

The role requires strong leadership, excellent communication, and a focus on safety and operations. A personal license is preferred, with opportunities for career progression across Greene King brands.

Qualifications

• Leadership and people-management experience in fast-paced hospitality or retail environments.
• Strong communication and team development skills.
• Proven ability to drive sales and manage P&L responsibly.
• Customer-focused mindset with high standards of service.
• Ability to recruit, train and coach staff to deliver brand standards.

Responsibilities

• Grow pub sales with the management team and business development manager.
• Lead by example and bring the Greene King brand to life through your team.
• Recruit and develop your team to deliver exceptional customer experiences.
• Champion brand standards and ensure customer and team safety at all times.
• Be able to acquire a personal license if not already held.

Skills

Leadership

Communication

People management

P&L management

Customer service

Job description

Greene King is seeking a General Manager to lead a busy pub, inspire the team, and create a warm welcome for guests. You will drive sales, uphold brand standards, and develop staff to deliver memorable experiences.

The role requires strong leadership, excellent communication, and a focus on safety and operations. A personal license is preferred, with opportunities for career progression across Greene King brands.