Pub General Manager — Lead Teams, Drive Guest Experiences

Greene King; Ely; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Career development

Pension contribution

Brand discounts

Employee assistance program

Family-friendly policies

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a General Manager to lead a pub in the local community, delivering warm welcomes and exceptional service.

You'll recruit and develop your team, drive sales and profitability, ensure brand standards, and keep customers safe and delighted with great food and drinks. A personal license may be required or obtainable.

With a focus on people, culture, and operational excellence, you’ll collaborate with the regional team to grow the business while upholding Greene King's values.

Qualifications

• Previous General Manager experience preferred.
• Strong leadership and people management skills.
• Excellent communication and customer service focus.
• Ability to manage P&L and costs.

Responsibilities

• Grow pub sales with the business development manager and team.
• Lead by example and bring the Greene King brand to life.
• Recruit and develop your team to delight customers.
• Champion brand standards and maintain safety.
• Obtain a personal license if not already held.

Skills

Leadership

Team management

Customer service

P&L management

Compliance

Staff development

Job description

Greene King is seeking a General Manager to lead a pub in the local community, delivering warm welcomes and exceptional service.

You'll recruit and develop your team, drive sales and profitability, ensure brand standards, and keep customers safe and delighted with great food and drinks. A personal license may be required or obtainable.

With a focus on people, culture, and operational excellence, you’ll collaborate with the regional team to grow the business while upholding Greene King's values.