Protection Advisor - Hybrid Training & Growth Path

Howden; Cardiff; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Equipment provided

Training & development

Career progression

Employee-owned

Global presence

Job summary

Howden Life & Health is seeking ambitious and resilient individuals to join our Sales Team in a hybrid Cardiff-based role. You will engage warm leads, discuss protection needs, and build rapport while handling multiple systems and targets.

No prior sales experience is required as full training and ongoing support are provided. You’ll join an employee-owned, global insurance group with a strong focus on customer-centric service and career development.

Qualifications

• No prior sales experience required.
• Full training and ongoing support provided.
• Ability to work independently in a remote environment.
• Willingness to learn and develop new skills.

Responsibilities

• Calling client led enquiries (warm leads) to discuss their protection needs.
• Building rapport and understanding customer needs.
• Managing client records accurately across multiple systems.
• Handling a high volume of outbound calls.
• Achieving daily and monthly performance targets.
• Delivering excellent customer service and compliant advice.
• Keeping up to date with product knowledge and market changes.
• Identifying opportunities to recommend additional products where appropriate.

Skills

Communication skills

Target driven

Customer focus

Resilience

Organised

Remote work capable

Job description

Howden Life & Health is seeking ambitious and resilient individuals to join our Sales Team in a hybrid Cardiff-based role. You will engage warm leads, discuss protection needs, and build rapport while handling multiple systems and targets.

No prior sales experience is required as full training and ongoing support are provided. You’ll join an employee-owned, global insurance group with a strong focus on customer-centric service and career development.