Protection Adviser — Hybrid Training & Growth

TigerRisk Partners, LLC.; Cardiff; Hybride; GBP 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Cardiff office 2 days

Comprehensive training

Career progression

Employee-owned

Bonus opportunities

Résumé du poste

Howden Life & Health in Cardiff is seeking a Protection Adviser to join the Leads Review Team. You will call existing clients to review their protection arrangements, build rapport, and help them understand their current cover and any changes needed.

You will manage client records across multiple systems, handle high volumes of outbound calls, and work toward daily and monthly targets, with training provided and hybrid working options in Cardiff.

Qualifications

• Positive attitude and strong desire to succeed.
• Confidence communicating with customers.
• Resilience when facing objections and challenges.
• Willingness to learn and develop new skills.
• Ability to work independently in a hybrid environment.

Responsabilités

• Call existing clients to review their protection arrangements.
• Build rapport and understand customers' current needs and circumstances.
• Explain existing cover and identify where protection needs may have changed.
• Manage client records across multiple systems.
• Handle a high volume of outbound calls.
• Achieve daily and monthly performance targets.
• Deliver excellent customer service and compliant advice.

Connaissances

Customer communication

Resilience

Detail-oriented

Self-motivation

Hybrid work

Sales experience (advantage)

Description du poste

Howden Life & Health in Cardiff is seeking a Protection Adviser to join the Leads Review Team. You will call existing clients to review their protection arrangements, build rapport, and help them understand their current cover and any changes needed.

You will manage client records across multiple systems, handle high volumes of outbound calls, and work toward daily and monthly targets, with training provided and hybrid working options in Cardiff.