Property Services Data & Repairs Coordinator

Accent Group Limited; Peterborough; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous time off

Health & wellbeing support

Financial perks

Future-focused benefits

Family-friendly policies

Career development

Job summary

Accent Group Limited is recruiting for a Property Services Coordinator in Peterborough. The role is hybrid, office-based 2-3 days weekly, and includes a 12-month fixed-term contract with a 35-hour week and a salary of £28,959 per year.

The role focuses on data handling, end-to-end process management, and producing meaningful Excel-based reports. You will collaborate with Building Services Managers and contractors to meet priority deadlines and improve service delivery.

Qualifications

• Have good working knowledge of Excel and enjoy working with data.
• Be organised, curious and capable of managing tasks end-to-end.
• Take initiative and own your work with accountability.
• Must commit to accuracy and clear documentation.
• Able to prioritise in a busy environment while supporting others.
• Communicate clearly and respectfully with customers and colleagues.
• Enjoy problem-solving and continuous improvement.
• Care about delivering a fair, consistent and positive service.

Responsibilities

• Maintain and develop trackers, ensuring information is accurate, clear, and up to date.
• Oversee cases from start to finish, helping the team stay on top of priorities and deadlines.
• Work confidently with Excel, using data to produce meaningful reports and highlight trends.
• Collaborate closely with Building Services Managers and colleagues across the organisation.
• Liaise with contractors to coordinate, schedule and obtain updates on repairs, ensuring working is completed inline with target dates.
• Provide supportive customer contact, including follow-up calls and updates.
• Help improve the way we work, identifying opportunities to strengthen processes and communication.
• Contribute to service improvements that support healthier homes and positive customer experiences.

Skills

Excel skills

Data analysis

Organisational skills

Initiative

Accuracy

Prioritisation

Communication

Problem solving

Customer service

Tools

Excel

Job description

Accent Group Limited is recruiting for a Property Services Coordinator in Peterborough. The role is hybrid, office-based 2-3 days weekly, and includes a 12-month fixed-term contract with a 35-hour week and a salary of £28,959 per year.

The role focuses on data handling, end-to-end process management, and producing meaningful Excel-based reports. You will collaborate with Building Services Managers and contractors to meet priority deadlines and improve service delivery.