Property Services Coordinator — On-Call, Driving, Dartmouth

Forge Holiday Group Ltd; Kingswear; Sur place; GBP 22 000 - 27 000; Plein temps

Avantages offerts par ce poste

Annual bonus scheme

Generous holiday allowance

Extra holiday days

Birthday day off

Volunteer days

Health and wellbeing platform

Enhanced parental leave

Pension scheme

Staff discounts on stays

Training & development opportunities

24/7 mental health support

Employee savings scheme

Long service awards

Résumé du poste

Coast and Country Cottages is seeking a Property Services Coordinator in Dartmouth, Devon. You’ll manage properties, support housekeepers, liaise with owners, and assist the Managed Service Team during busy periods.

An on-call rota is required with additional pay; travel may be needed and a car and valid licence are essential. The role offers 37.5 hours per week, Monday to Saturday, with Wednesday and Sunday off.

Qualifications

• Full UK driving licence.
• Strong customer service skills.
• Basic property maintenance/DIY knowledge.
• Excellent negotiation, problem-solving, and organisational skills.
• Contractor management experience and ability to build strong relationships.
• IT literate – confident with MS Office and internal databases.

Responsabilités

• Build and maintain strong relationships with cleaners, suppliers, and property owners.
• Recruit, train, and manage self-employed housekeepers and maintenance contractors.
• Ensure properties are cleaned and maintained to standard, conducting visits as needed.
• Support the Property Services HUB and assist with cleaning or maintenance when required.
• Monitor performance, provide feedback, and act on NPS results for continuous improvement.
• Participate in the out-of-hours emergency callout rota as needed.

Connaissances

Full UK driving licence

Customer service

Property maintenance/DIY knowledge

Negotiation skills

Organisational skills

Contractor management

IT literacy

Outils

MS Office

Internal databases

Description du poste

Coast and Country Cottages is seeking a Property Services Coordinator in Dartmouth, Devon. You’ll manage properties, support housekeepers, liaise with owners, and assist the Managed Service Team during busy periods.

An on-call rota is required with additional pay; travel may be needed and a car and valid licence are essential. The role offers 37.5 hours per week, Monday to Saturday, with Wednesday and Sunday off.