Property Operations Manager | Flexible Hours & On-Call

The Travel Chapter Ltd; Swanage; Remote; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Holiday contribution £500

Volunteering day

Family discount on holidays

Life assurance

Social clubs & communities

Christmas parties

Job summary

Travel Chapter Ltd. is seeking a Property Manager to oversee guest-ready properties and coordinate a network of homeowners, housekeepers, and tradespeople across the Swanage region.

The role blends office coordination with field visits to ensure high standards of cleaning, maintenance, and guest experience. You’ll balance administrative tasks with on-site property checks, liaising with homeowners and partners while maintaining systems and records.

Qualifications

• Full UK driving licence is required.
• Excellent people skills and ability to handle sensitive conversations.
• Highly organised with strong administrative and systems skills.

Responsibilities

• Coordinate housekeepers, tradespeople and maintenance contractors.
• Manage schedules and turnaround times across a regional portfolio.
• Handle guest and homeowner queries before, during and after stays.
• Conduct property checks to maintain cleaning and maintenance standards.
• Ensure properties comply with health, safety and legal requirements.
• Grow a network of local housekeepers and tradespeople.
• Manage feedback and resolve issues professionally and sensitively.
• Maintain accurate records and keep systems up to date.
• Support out-of-hours service on a rolling rota.
• Travel locally for property visits, meetings or guest support.

Skills

Full UK driving licence

Excellent people skills

Highly organised

Strong admin & systems skills

Education

Experience in property/housing/estate agency/travel

Job description

Travel Chapter Ltd. is seeking a Property Manager to oversee guest-ready properties and coordinate a network of homeowners, housekeepers, and tradespeople across the Swanage region.

The role blends office coordination with field visits to ensure high standards of cleaning, maintenance, and guest experience. You’ll balance administrative tasks with on-site property checks, liaising with homeowners and partners while maintaining systems and records.