Property Sales Progressor: Customer Success & Growth

Simplify; St. Ives; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Bonus

Pension

Life Assurance

Holiday buy/sell

24-hour GP service

Job summary

Simplify is seeking a Property Sales Progressor - Customer Service in St. Ives to manage a caseload of properties and keep clients updated on transaction progress. The role emphasizes customer service, relationship building, and proactive problem solving within a busy conveyancing environment.

You will interact with clients, agents, and partners, ensuring smooth transactions and timely updates. A strong Excel and MS Office capability is helpful for reporting and workflow tracking.

Qualifications

• Experience in property, sales, or customer service is preferred.
• Engaging personality with customer focus and relationship-building.
• Confident, enthusiastic, and able to work in a busy environment.
• Strong numeric and Excel/Office skills are beneficial.

Responsibilities

• Manage own caseload of properties to a high standard.
• Liaise with clients, beneficiaries, and partners, updating progress of each transaction.
• Chase estate agents and mortgage offers, check chains and encourage actions.
• Provide troubleshooting and customer care to ensure smooth transactions.

Skills

Customer service

Sales

Relationship building

Problem solving

Excel

Microsoft Office

Tools

Excel

Job description

Simplify is seeking a Property Sales Progressor - Customer Service in St. Ives to manage a caseload of properties and keep clients updated on transaction progress. The role emphasizes customer service, relationship building, and proactive problem solving within a busy conveyancing environment.

You will interact with clients, agents, and partners, ensuring smooth transactions and timely updates. A strong Excel and MS Office capability is helpful for reporting and workflow tracking.