Property Resales Admin Coordinator

Connexions Thames Valley; Farringdon; On-site; GBP 31,000 - 33,000; Full time

Job summary

Connexions Thames Valley in London is seeking a Resales Administrator to join our After Sales team and support a range of property transactions including shared ownership resales, equity loans, and staircasing. This full-time, 12-month fixed-term contract is based at The Johnson Building, London, with a salary of £31,320 - £32,968.

The role focuses on accurate record-keeping, CRM usage, legal documentation, and delivering excellent customer service.

Qualifications

• Experience in an administrative or customer service role.
• Experience using CRM systems.
• Experience using Microsoft Office applications.
• Strong organisational and time management skills.
• Excellent telephone and customer service skills.

Responsibilities

• Providing administrative support to the After Sales team.
• Managing customer enquiries via telephone and email.
• Maintaining accurate customer records on CRM systems.
• Preparing, recording, and processing legal documentation.
• Supporting the signing and sealing of legal documents and monitoring completion timescales.
• Assisting customers through post-completion processes.
• Handling customer complaints professionally and efficiently.
• Raising invoices and supporting financial administration.
• Contributing to departmental reporting and data management activities.

Skills

CRM systems

Microsoft Office

Customer service

Time management

Tools

CMS systems

Job description

Connexions Thames Valley in London is seeking a Resales Administrator to join our After Sales team and support a range of property transactions including shared ownership resales, equity loans, and staircasing. This full-time, 12-month fixed-term contract is based at The Johnson Building, London, with a salary of £31,320 - £32,968.

The role focuses on accurate record-keeping, CRM usage, legal documentation, and delivering excellent customer service.