Sales & Lettings Coordinator

Confidential; Greater London; On-site; GBP 32,000 - 38,000; Full time

Job summary

Confidential is seeking a polished Sales & Lettings Coordinator to join a prestigious Prime Central London luxury residential property business. The role supports a busy Sales and Lettings team, ensuring transactions, compliance and property launches are handled seamlessly.

You will coordinate new instructions, manage property listings and support sales and tenancy progression, AML checks, documentation and CRM records while delivering outstanding service to landlords, vendors and buyers.

Qualifications

• 2+ years of experience in residential sales and lettings.
• Strong administrative, organisational and customer service skills.
• Experience with AML checks, compliance and tenancy progression.
• Highly detail-oriented with excellent written and verbal communication skills.

Responsibilities

• Coordinate new instructions and viewings to support the sales/lettings team.
• Manage property listings and ensure accuracy across portals and CRM.
• Support sales and tenancy progression through documentation and process tracking.
• Carry out AML checks and ensure compliance for occupancies and tenancies.
• Prepare documentation and correspondence for landlords, vendors and applicants.
• Maintain accurate CRM records and assist with day-to-day office operations.

Skills

Administrative skills

Customer service

Attention to detail

Communication skills

Client-facing experience

Education

MARLA/NAEA qualification

Tools

Rex CRM

Job description

• PCL established agency
• Collaborative team

Sales & Lettings Coordinator
Prime Central London Luxury Residential Property
Are you an experienced estate agency administrator looking to join a prestigious, high-end property business? We are seeking a polished, organised and proactive Sales & Lettings Coordinator to support a busy Sales and Lettings team, ensuring transactions, compliance and property launches are handled seamlessly.

This is a varied role where you'll coordinate new instructions, manage property listings, support sales and tenancy progression, carry out AML checks, prepare documentation and provide exceptional customer service to landlords, vendors, applicants and buyers. You'll also play a key role in maintaining accurate CRM records and supporting the smooth day-to-day running of the office.

About You

• Minimum 2 years' experience within residential Sales and Lettings
• Strong administrative, organisational and customer service skills
• Experience with AML checks, compliance and tenancy progression
• Highly detail-oriented with excellent written and verbal communication skills
• Professional, well-presented and confident dealing with high-net-worth clients
• MARLA and NAEA qualified, or working towards these qualifications
• Experience with Rex is advantageous but not essential

This is an excellent opportunity for an ambitious property professional who enjoys being at the heart of a successful operation and wants to build their career within the luxury residential sector.