Property Relationship Manager

Lomond Investment Management; Greater Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the lettings and estate agency sector is seeking a Property Relationship Manager. This full-time role in Manchester involves managing a residential property portfolio, ensuring compliance, and delivering excellent customer service. The company offers competitive pay, professional development, and a range of employee benefits to support well-being and work-life balance.

Benefits

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Professional development funding

Company socials

Qualifications

• Experience in managing a residential property portfolio.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Manage a UK wide residential property portfolio.
• Ensure compliance with safety regulations.
• Deliver exceptional customer service to landlords.

Skills

Customer Service

Problem Solving

Resilience

Education

Experience in surveying/property management/housing

Job description

Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.

With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in our Manchester office.

Let's talk about the role. It involves:

• Managing a UK wide residential property portfolio
• Organising & recommending maintenance works
• Ensuring the portfolio remains compliant to include gas, electrical and fire safety
• Making regular 'check in' calls with landlords
• Delivering exceptional customer service to our customers & landlords
• Renewing & negotiating tenancy agreements
• Arrangement of inspections, inventories & check outs of our customers
• Working with external suppliers to fulfil your role

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Great customer service
• Resilience when working in a fast paced & demanding environment
• Strong problem solving skills
• Ability to priorities tasks & responsibilities
• Experience in surveying/property management/housing

At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!