Relationship Account Manager

TN United Kingdom; United Kingdom; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading energy company is seeking a Relationship Account Manager for their New Business & Net Zero team. This remote role involves empowering installers to deliver high-quality installations and grow their businesses. The candidate will engage with various stakeholders and collaborate across teams to ensure successful program delivery. Ideal for someone with strong sales and communication skills, this position offers excellent career growth opportunities.

Qualifications

• Experience in a commercial role.
• Strong sales skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Engage key stakeholders like tradespeople and merchants.
• Organize meetings for data insights.
• Support installers in using the Hive Installer App.

Skills

Sales

Communication

Problem-solving

Planning

Job description

Social network you want to login/join with:

Relationship Account Manager, remote, gb

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Client:

Centrica

Location:

remote, gb, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

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Job Reference:

bcf4159e7cdd

Job Views:

2

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Join us, be part of more.

We’re more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers, a team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, while living our commitment to positive change in communities. Here, you find purpose, passion, and potential. That’s why working here is #MoreThanACareer. We do energy differently — we make, store, move, sell, and mend it.

About your role:

We seek a Relationship Account Manager for our New Business & Net Zero team. You will collaborate with the Installer Network Commercial Lead to empower installers to:

• Deliver high-quality installations for customers.
• Claim rewards for upselling and cross-selling Hive and British Gas products.
• Support installers in growing their businesses.

You’ll work closely with installers, providing feedback to the business. The role involves collaboration with senior teams across operations, design, product, and technical departments to ensure timely, high-standard program delivery. It’s an excellent opportunity for career growth.

Location: Remote/home-based, with a requirement to attend Windsor office once weekly.

Responsibilities:

• Engage key stakeholders like tradespeople, merchants, SMEs, and OEMs.
• Organize meetings to gather data insights for future models.
• Enable installers to use the Hive Installer App for upselling and cross-selling.
• Attend face-to-face meetings with merchants to promote the Hive Installer Network.
• Organize and participate in trade mornings.
• Support development of installer insights and customer propositions.
• Implement new operating and commercial models for features testing.
• Collaborate with product and digital teams on platform requirements.
• Participate in cross-team growth initiatives.
• Support commercial decision-making on pricing, activities, and budgets.
• Work with marketing on campaigns and creative ideas.

Candidate requirements:

• Experience in a commercial role.
• Experience working with merchants, installers, SMEs, and OEMs.
• Strong sales skills.
• Excellent communication and interpersonal skills.
• Self-starter with initiative.
• Customer-focused with a drive for business growth.
• Results-oriented, capable of working under pressure.
• Influential, relationship-builder.
• Organized with strong planning skills.
• Problem-solving ability.

Why apply?

We are a people-focused organization supporting diverse needs. Our total rewards offer flexibility to support your physical and emotional well-being. Discover why we’re a great place to work and what being part of more means for you through the link below.

If you’re energetic, passionate about sustainability, and eager to grow personally and professionally, join us where your voice matters, growth is prioritized, and your ambitions are valued.

Help us, help you. Share your information throughout our recruitment process to shape your journey with us.