Property Portfolio Manager | Lettings & PM, Birmingham

John Shepherd Sales & Lettings; Birmingham; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Discount app

Wellbeing centre

Counselling support

Extra holiday buy

Smart Tech Scheme

Cycle to Work

Family friendly leave

Performance bonuses

Pension plan

Professional qualifications funding

Company socials

Job summary

John Shepherd is recruiting a Property Relationship Manager for our Birmingham office. This full‑time role focuses on managing up to 250 properties, upselling lettings and management services, and handling rent arrears and mid-term inspections.

You’ll join a growing team in a role that combines client-facing work with operational oversight, in a supportive, drive-for-results environment. We value candidates who are eager to grow with a dynamic company, enjoy strong interpersonal interaction, and

Qualifications

• Desires to become part of a thriving and expanding company.
• Seeking an engaging position characterized by constant dynamism and new challenges.
• Demonstrates genuine talent for interpersonal interactions and delivering top-notch customer service.
• Possesses eloquence and excels in negotiation and communication.
• Preferably has 1 year of experience in a comparable role.

Responsibilities

• Manage up to 250 Properties Under Management (PUM).
• Upsell John Shepherd Lettings & Property Management services including ancillary and peripheral products.
• Manage Mid Term Inspection follow ups, quality and trade discount earnings.
• Weekly Arrear management including Rent & Legal Protection submission claims and management.
• Prepare inspection reports for your portfolio and ensure content quality.

Skills

Interpersonal skills

Negotiation

Communication

Customer service

1 year experience

Job description

John Shepherd is recruiting a Property Relationship Manager for our Birmingham office. This full‑time role focuses on managing up to 250 properties, upselling lettings and management services, and handling rent arrears and mid-term inspections.

You’ll join a growing team in a role that combines client-facing work with operational oversight, in a supportive, drive-for-results environment. We value candidates who are eager to grow with a dynamic company, enjoy strong interpersonal interaction, and