Property Relationship Manager

John Shepherd; Nottingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Smart Tech Scheme

Cycle2Work

Annual leave purchase

Wellbeing resources

Employee Assistance

Pension plan

Company socials

Job summary

John Shepherd in Nottingham is seeking a Property Relationship Manager to join our expanding lettings team. This full-time, permanent role is based in Nottingham with a standard Monday–Friday workweek and realistic on-target earnings up to £29,000 per annum.

You will manage up to 250 Properties Under Management (PUM), upsell our lettings and property management services, and oversee mid-term inspections, arrears, and rent protection claims.

Qualifications

• Desire to join a thriving and expanding company.
• Enjoy engaging, dynamic workdays with new challenges.
• Strong interpersonal and customer service skills.
• Excellent eloquence, negotiation and communication.

Responsibilities

• Management up to 250 Properties Under Management (PUM).
• Upsell John Shepherd Lettings & Property Management services and related products.
• Mid Term Inspection follow ups, quality assurance and trade discount earnings.
• Weekly arrears management including Rent & Legal Protection submission claims.
• Prepare inspection reports for your portfolio and content quality management.

Skills

Ambition

Adaptability

Customer service

Negotiation

1 year experience

Job description

Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Qualifications and Attributes

• Desires to become part of a thriving and expanding company.
• Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
• Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
• Possesses eloquence and excels in both negotiation and communication.
• Preferably has a 1 year of experience in a comparable role.

Position

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in Nottingham. You'll enjoy a standard workweek of Monday to Friday, with realistic on-target earnings up to £29,000 per annum.

Responsibilities

• Management up to 250 Properties Under Management (PUM).
• Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
• Managing Mid Term Inspection follow ups, quality and trade discount earnings.
• Weekly Arrear management including Rent & Legal Protection submission claims and management.
• Inspection reports for your portfolio including management of quality of content.

Benefits and Perks

• Smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Employee Assistance Programme offers free counselling support sessions.
• Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• Committed to reducing our carbon footprint with our Cycle2Work Scheme.
• Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• Support professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• Company socials bring our people together. Work hard, then socialise even harder!

Culture & Inclusion

At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you.

Our well established business is growing and we are looking for a Property Manager to join our team!